Both put your product in front of a prospect without a meeting. But they do different jobs, and picking the wrong one for the moment costs you attention you already earned. Here is where each wins.
One plays at your pace. The other plays at theirs.
A video plays at your pace. The viewer sits back, and most do not sit long: skimmed at 2x, sound off, closed at the first slow moment. An interactive demo plays at their pace. The prospect clicks, and clicking changes the psychology: they are doing something, not watching something. Attention lasts because the viewer is spending their own effort, and people finish what they started driving.
This is not really either-or. The pattern that works when you’re the one doing the selling: lead outreach with the interactive demo link (lowest-friction yes, and it reports back), then follow up warm opens with a short personal video that speaks to what they lingered on. The demo earns the attention; the video spends it well.
If you already record Looms, keep recording them. Just stop asking a cold prospect to watch six minutes before they know they care.
Capture your product’s screens in one click each, add callouts, personalize, send: the full walkthrough is in how to make an interactive demo. And if you are comparing dedicated tools, our honest breakdowns of Navattic and Arcade cover pricing and fit.
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